Privacy Policy museeshopamsterdam.nl

About our Privacy Policy

museeshopamsterdam.nl cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never provide your data for commercial purposes to third parties.

This privacy policy applies to the use of the website and the services provided by museeshopamsterdam.nl. The effective date for the validity of these conditions is 29/06/2023, with the publication of a new version invalidates all previous versions. This privacy policy describes what data about you we collect, what these data are used for, and who and under what conditions these data may be shared with third parties. We also explain to you how we store your data, protect your data from misuse, and what rights you have regarding the personal data you provide us.

If you have any questions about our privacy policy, you can contact our privacy officer, you will find the contact details at the end of our privacy policy.

About Data Processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and who can view the data.

E-commerce Software

Office365

We use Office365 for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic confidentially.

Payment Processors Reviews Shipping and Logistics

PostNL

When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address, and residence details with PostNL. PostNL uses this information only for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Invoicing and Accounting External Sales Channels

Purpose of Data Processing

General Purpose of Processing

We use your data solely for the purpose of our services. That means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, other than at your request, we will ask you explicitly for your consent. Your data is not shared with third parties, other than to fulfill accounting and other administrative obligations. These third parties are all bound to secrecy based on the agreement between them and us or an oath or legal obligation.

Automatically Collected Data

Data that is automatically collected by our website is processed with the aim of further improving our service. This data (for example your IP address, web browser, and operating system) are not personal data.

Cooperation in fiscal and criminal investigations

In some cases, museeshopamsterdam.nl may be obliged under a legal obligation to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law gives us.

Storage Periods

We store your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you communicate this to us, we will also regard this as a forget request. This also means that we will keep your data for a period of no more than two years following the last contact or transaction, unless there is a legal justification for a longer retention period. Under applicable administrative obligations, we must keep invoices with your (personal)data, so we will keep this data for as long as the applicable term runs. Employees however no longer have access to your client profile and documents that we have produced following your order.

Your Rights

Under applicable Dutch and European legislation, you as the data subject have certain rights with respect to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent abuse, we send copies and copies of your data only to your already known email address. In the case that you wish to receive the data at another email address or for example by post, we will ask you to legitimize yourself. We keep an administration of handled requests, in the case of a forget request we administer anonymized data. All copies and copies of data you receive in the machine-readable data format that we use within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we use your personal data in a wrong way.

Right to Inspection

You always have the right to view the data that we process or have processed and that relate to your person or that can be traced back to you. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data under their management, specifying the category under which we have stored this data.

Right to Rectification

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you adjusted. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation at the email address we have on file that the data have been adjusted.

Right to Limitation of Processing

You always have the right to limit the data that we process or have processed relating to your person or that can be traced back to you. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation at the email address we have on file that data will no longer be processed until you lift the restriction.

Right to Portability

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you carried out by another party. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that has been processed on our behalf by other processors or third parties. It is likely in such a case that we can no longer continue the service because the secure linking of data files can then no longer be guaranteed.

Right of Objection and other rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of museeshopamsterdam.nl. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently stop the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person.

Cookies

Third-party Cookies

In the case that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process already collected data about you, we will notify you by email.

Contact Details

[email protected]

Netherlands T E

Privacy Contact Person

[email protected]