Returns & Refund Policy
Right of withdrawal
You have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
Return conditions
Products must be unused, in original condition and packaging, including all accessories.
Return process
Contact us within 14 days, receive instructions, and return within 14 days with proof of shipment.
Return costs
Return shipping costs are at your own expense unless the item is defective or incorrect.
Refunds
Refunds are processed within 14 days after receiving the returned product, using the original payment method.
Non-returnable items
Includes perishable goods, opened hygienic items, and personalized products.
Defective or incorrect products
Contact us within 14 days and include photos for resolution.