Returns & Refund Policy


Right of withdrawal

You have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.


Return conditions

Products must be unused, in original condition and packaging, including all accessories.


Return process

Contact us within 14 days, receive instructions, and return within 14 days with proof of shipment.


Return costs

Return shipping costs are at your own expense unless the item is defective or incorrect.


Refunds

Refunds are processed within 14 days after receiving the returned product, using the original payment method.


Non-returnable items

Includes perishable goods, opened hygienic items, and personalized products.


Defective or incorrect products

Contact us within 14 days and include photos for resolution.


Contact

[email protected]


Quality You Can Trust

At Muse Coffee Shop Amsterdam, we select only the finest coffee beans and ingredients. We believe that quality and craftsmanship go hand in hand, and we take pride in serving coffee that is rich in flavor, expertly brewed, and made to be enjoyed.

Innovation at Its Best

We continually explore the world of coffee to bring you the finest and freshest beans. From expertly brewed espresso to innovative brewing methods, we have everything you need to elevate your coffee experience and savor every cup.

Customer care

Your satisfaction is our top priority. Our friendly team is always ready to welcome you, answer your questions, and ensure that every visit to Muse Coffee Shop Amsterdam is a delightful experience.

Fast delivery

We understand that you want your coffee just the way you like it, as quickly as possible. That’s why we ensure fast and efficient service, whether you’re grabbing a coffee to go or enjoying a perfectly brewed cup in our cozy café.
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